Patient Payment Options for Cash Medical Practices

Patient Payment Options We believe in empowering independent cash medical practices to take control of their revenue. Providing flexible patient payment options and/or monthly memberships is an excellent tool for cash medical practices. As a healthcare provider, you know that prioritizing great relationships with your patients is necessary when it comes to continuing to bring...

Building a Clinical Workflow

Clinical Workflow Building a clinical workflow that outlines the exact process of what happens when a patient comes to the clinic ensures success. It is important to know how your cash medical practice team will function the moment a patient walks through the door. Planning and creating a clinical workflow that outlines the exact process...

Customer Service in a Cash-Based Medical Practice

In today’s episode, we will explore what healthcare customer service looks like inside independent outpatient medical practices. What is the root of excellent patient care and customer service? How can smart technology, like Eva, support medical practices in providing exceptional customer service?

Customer Service in Healthcare
Customer Service in Healthcare
Customer Service in a Cash-Based Medical Practice
/

The Cash-Based Medical Practice Solution

Today’s Medical Practice  Too many patients. Too little time. Too many limits on care. Too much documentation. Too many prior authorizations, claim denials, and ever decreasing reimbursement rates. All of this with the news of a 7% to 8.5% increase in inflation. Patients are waiting months for basic care, and increasingly having to foot the...

Is Technology the Solution to Physician Burnout?

The start of EHRs In the 1960s the Mayo Clinic of Rochester Minnesota was one the first major health systems to adopt an electronic health record system (EHR). At that time EHRs were only accessible to large health organizations in partnership with the government largely due to costs. These systems were so expensive that very...

How To Transfer Patient Data

Transferring Patient Data Adopting a new electronic health record system is exciting and stressful because you must think through all aspects of your practice in detail. The truth is, no matter what medical software you use, transferring patient health data from one system to another is an important step. We at Eva Health decided to...

The No Surprises Act and 21st Century Cures Act

On January 1, 2022 several provisions of the No Surprises Act were implemented. These provisions included patient protections against balance billing and price transparency policies including good faith estimates for uninsured and self-pay patients. In reality this is a complex law with an intention of empowering patients through medical price transparency and ultimately attempting to...

Running a medical practice is HARD

Running a medical practice is HARD It is hard to run a small business and thrive.  At Eva Health our team has years of experience owning, building and managing independent medical businesses. The number one lesson we've learned is just because you may be a great physician, doesn’t necessarily mean you are a good business...

Writing Patient Notes

The Burden of Writing Patient Notes We recently ran across an article exploring the best times for a physician to write patient notes in their EMR. The article starts with, “Do you feel EMR charting is a burden? Do you struggle to complete your notes on time? If you answered yes to one of those,...

The Healthcare Duality

The Healthcare Duality  What is it like to work in healthcare? As a nurse I can tell you what I’ve observed, experienced and now call the healthcare duality. When I sat down to write this blog, I looked up ‘medical provider duality’ and came across a Forbes article written in 2014 by Dr.Robert Pearl. Everything...