The Electronic Health Record

The Electronic Health Record

If I were an electronic health record system I would be asking myself, “Why am I here? What am I doing? What is my purpose? I started out with the best of intentions. My goal was to make it easier to bill the insurance company and break out all the little nuances the doctor and the patient needed to come up with a plan. They designed me to get rid of all that paper and make life so much easier for everyone. How can I possibly have failed so miserably? Why am I the subject of hate mail in every healthcare blog from every doctor and patient in the known universe? Please make it stop!” Electronic health record systems have not simplified the delivery of healthcare. A case could be made that the creation of the electronic health record system was never meant to provide care for patients or support healthcare teams but rather to serve the health insurance industry and the business side of medicine. 

It’s an unfortunate reality that most of us have had first-hand experience with this chaotic system as patients and as exhausted healthcare providers. So what is the solution to the existential crisis of the electronic health record system? Simply put -radical change. If there is one constant in this world, it is that everything changes, and the medical world is no exception. It is time for medical professionals to insist on this needed change and build new systems that engage the full scope of technology to meet the needs of our patients, and ourselves. 

Radical Change

To usher in this change, leaders within healthcare need to step outside of their clinical mindset and into the promising world of information technology. How can we expect insurance administrators and software developers without any clinical experience to build systems that successfully replicate our organic clinical workflows? How can we sanely expect someone to build a system that supports individualized treatment for preventive planning and disease management with no knowledge of the daily process? This isn’t to say that systems can’t be built without a clinically trained information technologist, they can, and they have been, but not without consequences.  Consequences felt by patients and healthcare teams, waiting on hold, for IT support. 

Community Care

Much of the effort to usher in the new age of technology within medicine has been focused on large institutions and hospital care. Why has most of our time and technological investment focused on these larger medical institutions? It’s the age-old story of technology following the money. But optimal patient care exists far beyond the limits of hospitals, in homes, clinics and community centers. We are investing in a model that is focused on late-stage disease interventions with predictably poorer patient outcomes. Let’s begin investing more of our time, innovation and money into creating systems that promote a thriving patient care environment outside of these larger hospital systems. 

The First Smart Medical Technology

Eva Health has focused the past twenty years on the creation of accessible, connected, user-friendly, technologically advanced technology that supports patient and provider success at the independent practice level. Eva is the first smart medical technology.  Eva uses cloud-based software to decrease documentation and administrative tasks by as much as 75%. Eva expertly assists your team with all of practice operations: 

  • Patient Intake
  • Patient Check In
  • Charting
  • Lab Integration
  • Billing
  • Medical Coding
  • Memberships
  • Patient Check Out
  • Practice Management 
  • Inventory Management
  • Purchase Orders
  • Patient Communications 
  • Marketing 
  • E-prescribing
  • Custom Drug Compound Prescribing
  • Patient Portal 

Eva is the first smart medical technology researched, developed and tested over the past 20 years by independent medical providers and their teams. We are committed to independent cash medical practices across the country and building a better system of care from a patient-centered approach.