Building a Clinical Workflow

Clinical Workflow Building a clinical workflow that outlines the exact process of what happens when a patient comes to the clinic ensures success. It is important to know how your cash medical practice team will function the moment a patient walks through the door. Planning and creating a clinical workflow that outlines the exact process...

Customer Service in a Cash-Based Medical Practice

In today’s episode, we will explore what healthcare customer service looks like inside independent outpatient medical practices. What is the root of excellent patient care and customer service? How can smart technology, like Eva, support medical practices in providing exceptional customer service?

Customer Service in Healthcare
Customer Service in Healthcare
Customer Service in a Cash-Based Medical Practice
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The Cash-Based Medical Practice Solution

Today’s Medical Practice  Too many patients. Too little time. Too many limits on care. Too much documentation. Too many prior authorizations, claim denials, and ever decreasing reimbursement rates. All of this with the news of a 7% to 8.5% increase in inflation. Patients are waiting months for basic care, and increasingly having to foot the...

How To Transfer Patient Data

Transferring Patient Data Adopting a new electronic health record system is exciting and stressful because you must think through all aspects of your practice in detail. The truth is, no matter what medical software you use, transferring patient health data from one system to another is an important step. We at Eva Health decided to...

Running a medical practice is HARD

Running a medical practice is HARD It is hard to run a small business and thrive.  At Eva Health our team has years of experience owning, building and managing independent medical businesses. The number one lesson we've learned is just because you may be a great physician, doesn’t necessarily mean you are a good business...

Writing Patient Notes

The Burden of Writing Patient Notes We recently ran across an article exploring the best times for a physician to write patient notes in their EMR. The article starts with, “Do you feel EMR charting is a burden? Do you struggle to complete your notes on time? If you answered yes to one of those,...

The Existential Crisis of the Electronic Health Record System

The Electronic Health Record If I were an electronic health record system I would be asking myself, “Why am I here? What am I doing? What is my purpose? I started out with the best of intentions. My goal was to make it easier to bill the insurance company and break out all the little...